NOTICE OF BUSINESS OPERATIONS

As we are sure you will be aware, the impact of the Covid-19 Coronavirus continues to accelerate and affect many people’s lives in every aspect including the industries and workplaces they are part of.  We have been closely monitoring the guidance given by both the Government and the Legal Services Governing bodies about how and what work we can continue during this time to ensure we keep staff, clients and their families safe and help slow the speed of the virus.

With such uncertain times, the third party services and other industries we rely on to progress the work we do for clients are having to take unprecedented measures (such as the recent temporary closure of the Land Register of Scotland for Applications, and direct guidance from The Law Society of Scotland that conveyancing and transactional work should be ‘paused’) to ensure their staff are safe also.  Much of what we do cannot be done without these third party services being operational. 

The Governments have not categorised workers in our field to be ‘key workers’ who can continue to travel to work and therefore in these circumstances of national emergency, we feel that we are left with no other option but to close our office premises with immediate effect until further notice or until the restrictions placed on us by our Government are lifted. This action has been taken in the interests of public health and to ensure we are not putting our staff at risk.

We have been working remotely as much as possible to date to attend to client business but there is only so much that can be done from home without our main office being operational.  We also need staff in the office to operate. As we cannot have staff in the office, we cannot have staff working from home either. Therefore we are extremely limited in what we can do for you at present.

At this time, we would ask our clients and third parties to communicate by email to Reception@williamsonandhenry.co.uk . If your matter is urgent, please call 01557 330 692, However, there are currently only two of us (Ian Rodger and Ross Ireland) to deal with everything. We may not be able to respond quickly. We will try to help if we can, but are very limited in our capacity to do so at present.

We will of course continue to closely monitor the Scottish and UK Governments advice and await the release of any further information or details that will impact on the welfare of our employees, clients and our business.

Thank you for your understanding and support as we all try to adjust and allow our country to ensure the safety of its people during these unprecedented times.  We hope that we will be able our doors again soon to continue servicing the needs of our clients and community.

Stay well and stay safe.

Regards

Your Williamson and Henry Team

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Privacy Policy

 
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WILLIAMSON AND HENRY PRIVACY NOTICE

Williamson & Henry will be the “controller” of the personal information that you provide us when you instruct us to act on your behalf.

When you become a client of Williamson & Henry, we will collect, store and use the personal information that you provide to us in your instructions and during the course of our Solicitor/client relationship.  We may ask you for additional personal information during the course of our client/ Solicitor relationship, which shall be collected, stored and used in accordance with this Privacy Notice.

Why we need your personal information  – contractual purposes

We need to collect our clients’ personal information so that we can perform the services which you have contracted us to carry out on your behalf.  We will use our clients’ personal information to:

If you do not provide us with all of the personal information that we need to collect then this may affect our ability to provide you with legal advice and/or represent you as your Solicitors.[KS2] 

Why we need your personal information – legitimate purposes

We also process our clients’ personal information in pursuit of our legitimate interests to:

Where we process your personal information in pursuit of our legitimate interests, you have the right to object to us using your personal information for the above purposes.  If you wish to object to any of the above processing, please contact us at 13 St Mary Street, Kirkcudbright, DG6 4AA (Tel. 01557 330 692; email: gdonnelly@williamsonandhenry.co.uk)

Why we need your personal information – legal obligations

We are under a legal obligation to process certain personal information relating to our clients for the purposes of complying with our obligations under:

Other uses of your personal information

We may ask you if we can process your personal information for additional purposes.  Where we do so, we will provide you with an additional Privacy Notice with information on how we will use your information for these additional purposes.

Who we share your personal information with

We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations.

We may also share personal data with our professional advisors for the purposes of taking advice.

Williamson & Henry employs third party suppliers to provide services, including IT, payroll, website management, accountancy, advocacy and external expert legal advice.  These suppliers may process personal data on our behalf as “processors” and are subject to written contractual conditions to only apply that personal data under our instructions and protect it.

In the event that we do share personal data with external third parties, we will only share such personal data as is strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal data in accordance with those purposes.

How we protect your personal information

Your personal information is stored on our electronic and paper based filing system and our servers based in the UK and is accessed by our staff for the purposes set out above.

How long we keep your personal information

We keep our clients’ personal data for set periods depending on the transaction type as mandated by the Law Society of Scotland.  We have a data retention policy that sets out the periods for retaining and reviewing all information that we hold.  This sets out the different retention periods and you can request a copy of this by using the contact details set out in the covering letter.   

Your rights

You can exercise any of the following rights by writing to us at 13 St Mary Street, Kirkcudbright, DG6 4AA.

Your rights in relation to your personal information are:

Any requests received by Williamson & Henry will be considered under applicable Data Protection Legislation.  If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk.

PRIVACY NOTICE Version 1. 25.05.2018